Turn Every UX Decision Into a Revenue Driver

Benchmark your UX performance against your competitors, de-risk product decisions with actionable UX insights, and scale conversions with proven UX insights

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Make your ecommerce investment count

Baymard helps you focus on the decisions that matter. Boost conversions and see a direct return on investment from your ecommerce UX.

Remove barriers to purchase

Give your team practical guidance to improve journeys that drive conversion.

Create an ROI-driven roadmap

Spot industry opportunities and ship experiences that actually convert.

Reduce risk before you build

Focus limited design and engineering capacity on UX improvements that set you apart.

$16M

reported revenue lift from a single baymard PLP insight.

$1M+

reported value from Baymard-backed UX changes.

40%

growth in digital memberships reported from implementing Baymard insights.

1%

increased conversion reported from a single Baymard product page insight.

the largest ux performance benchmark database

Spot industry gaps and outpace competitors

Identify industry-specific strengths and weaknesses. See where your UX stands and stay ahead of your competitors.

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Bespoke UX Audit Service

Partner with Baymard’s expert Audit Team

Discover the top industry-specific UX improvements for your site and benchmark your UX against industry leaders with an expert-led audit.

Explore UX Audit Service

actionable insights backed by 200K+ Hours of research

Scale conversions with proven UX best practices

Back every decision with data proven to convert. See what to fix and how to fix it, share the source, end the debate.

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Partnered with 71% of Fortune 500 ecommerce companies

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Testimonials
Nike Inc. Logo
“Intelligent, consumer-focused insights that are clear and actionable. The team in the room really loved the way the Baymard Institute highlighted the optimizations in the various user experience elements (copy, layout, design, calls-to-action…), from the perspective of consumer struggles. Baymard’s Usability research really complements our other existing research tools.”

Will Close

Director of A/B Testing at Nike.com

Testimonials
Adidas Logo
“We’ve used Baymard as a structured evaluation framework when auditing parts of our digital experience. In one fairly recent project, I mapped Baymard’s guidelines directly against the CONFIRMED app experience to systematically identify both smaller friction points and more fundamental usability gaps. This approach gave us a strong foundational overview of where the experience deviated from established UX best practices, and helped prioritize improvements […].”

Josefine Raneke

UX Researcher at Adidas

Testimonials
Sears Logo
“Baymard produces some of the most relevant and actionable user experience research available. They really understand the needs of UX and Product Management professionals, and their deep experience in the eCommerce field allows them to offer sophisticated, nuanced insights.”

Kerry McAleer

Former Director of UX Research at Sears

Testimonials
Levi Strauss & Co. Logo
“Having Baymard is like having access to a magical UX super power. I can't believe how helpful and easy to use it is, given the vast array of tools and information they provide!”

Ariana Biedebach

Manager, UX Research at Levi Strauss & Co.

Testimonials
KFC Logo
“I appreciated the detailed audit and found the readout to be insightful and inspiring. The Baymard team did a fabulous job of explaining methodology, answering questions, and providing best practice recommendations! ”

Jenn Keller

Sr. UX Designer at KFC

UX expertise across 35+ ecommerce industries

Apply industry-specific UX insights that'll set your site apart.

Evidence-backed UX insights for every UI component

Get 15 years of ecommerce UX experience in one platform.

UX research & professional tools for every use case

Content

Industry-Specific Research

Explore research-backed UX guidelines tailored to your sector, from B2B to travel, apparel, electronics, and more.

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Content

Quant Insights

Interactive charts backed by large-scale survey insights on ecommerce shoppers’ habits & preferences.

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Content

UX Best Practice Guidelines

Evidence-based UX insights for every UI component organized by theme, industry, and business objective.

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Content

UX Performance Benchmarks

Comprehensive UX performance data identifying industry-specific strengths and weaknesses.

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Tool

Guidelines Card Figma Plugin

Drag and drop UX Best Practice Guidelines on your designs for faster approvals.

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Tool

UX-Query

Get instant, research-backed answers to any design or UX question, powered by Baymard’s full knowledge base.

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