These articles are based on observations and test findings from our usability research on e-commerce on-site search and auto-complete functionality.
Offer Relevant Autocomplete Suggestions for Closely Misspelled Search Terms and Queries (69% Don’t)
On 69% of sites users are at risk of severely misunderstanding the product catalog because of poor support for misspellings in autocomplete. See our latest test findings on e-commerce search.
FeaturedNew 2023 On-Site Search UX Benchmark with 1,000+ Performance Scores and 1,400+ Best Practice Examples
9 UX Best Practice Design Patterns for Autocomplete Suggestions (Only 19% Get Everything Right)
Deconstructing E-Commerce Search UX: The 8 Most Common Search Query Types (42% of Sites Have Issues)
Mobile UX Trends: The Current State of Mobile UX (15 Common Pitfalls & Best Practices)
250+ New Examples Added from Large-Scale Testing on European Sites
9 UX Best Practice Design Patterns for Autocomplete Suggestions (Only 19% Get Everything Right)
Search autocomplete features are provided at 80% of e-commerce sites, yet only 19% achieve the highest performance. See our latest large-scale test findings for on-site search.
FeaturedBaymard Update: 13 New Case Studies and 3 New 2021 Benchmarks (Checkout, Product Page, and On-Site Search UX)
DTC UX: Niche Direct-To-Consumer Sites Rarely Need On-Site Search (Should Invest Elsewhere)
Offer Relevant Autocomplete Suggestions for Closely Misspelled Search Terms and Queries (69% Don’t)
Direct-to-Consumer Research: 5 Effective Ways for DTC Sites to Tell Their ‘Brand’ & ‘Product’ Stories
Always Provide a Submit Button Adjacent to the Search Field on Mobile (21% Don’t)
Deconstructing E-Commerce Search UX: The 8 Most Common Search Query Types (42% of Sites Have Issues)
The backbone of a good search experience is handling the queries that a user throws at it. See our latest test findings and if your site is able to handle the 8 most common search query types.
FeaturedAlways Persist Users’ Search Queries (37% Don’t)
Search UX: Autodirect or Guide Users to Matching Category Scopes (46% Get It Wrong)
E-Commerce Search Needs to Support Users’ Non-Product Search Queries (15% Don’t)
Search UX: 6 Essential Elements for ‘No Results’ Pages
Product Thumbnails Should Dynamically Update to Match the Variation Searched For (54% Don’t)
Always Provide a Submit Button Adjacent to the Search Field on Mobile (21% Don’t)
Our large-scale Mobile UX study reveals that the absence of an explicit submit button adjacent to the search field causes significant friction for users. Read the latest test findings on mobile search.
FeaturedFaceted Sorting - A New Method for Sorting Search Results
External Article: The Current State of E-Commerce Search
E-Commerce Sites Need Multiple of These 5 ‘Search Scope’ Features
E-Commerce Search Field Design and Its Implications
E-Commerce Sites Should Include Contextual Search Snippets (96% Get it Wrong)
E-Commerce Search Usability: Report & Benchmark
244 top sites ranked by UX performance.
14,000+ annotated designs for systematic inspiration.
Code samples, demos, and key stats for usability.